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Blizzard Apologises for BlizzCon Ticket Fiasco

Blizard’s President Mike Morhaime has issued an open letter apologising for the BlizzCon ticket fiasco which was plagued by technical difficulties.Tickets for BlizzCon eventually sold out and the demand has been extremely high, probably higher than Blizzard expected. With the mad rush now over, tickets have already started to appear on Ebay for a whopping $1500 but is anyone fanboi enough to actualy pay that? Fear not there is still hope.Blizzard president Mike Morhaime issued a statement apologising for the mess:On behalf of everyone at Blizzard, I want to apologise for the challenges and frustrations you experienced while trying to purchase BlizzCon tickets on Monday and Tuesday. BlizzCon is about the positive experiences you all have had with Blizzard games. As a result of this week’s events, the excitement that many of you felt about the show has turned into dissatisfaction and disappointment

Due to these circumstances, we’ve re-evaluated our convention hall space and come up with some solutions that will allow us to offer 3,000 more tickets for sale. We know this will not be enough to satisfy the very high level of demand for tickets this year, but we want to ensure that BlizzCon remains a great experience for those of you who are able to attend. To avoid the issues many of you faced this week, we’ll be selling these 3,000 via a lottery. We’ll post further details once our plans are finalised. Please note that the lottery will only be open to those with an active Blizzard Account as of 9:00 PM PDT on August 12, the time that the “Sold Out” notice was posted.

I, and everyone else at Blizzard, share the frustration and disappointment that many of you have expressed as a result of this process. We’ll do what it takes to avoid this type of situation in the future.There is hope yet for those wanting to attend but we wary of any Ebay auctions of tickets, purchasing these may well cause you problems when you arrive at the venue.



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