Black Ops 4 Player Reports Bug; Treyarch Responds With Play-By-Play

Black Ops 4 Player Reports Bug; Treyarch Responds With Play-By-Play

Developer responses can be magical at times. Sometimes, it’s because it leads to outrage, such as the most downvoted comment on Reddit — the pride and accomplishment of the Star Wars Battlefront 2 community managers. Other times it’s when putting your foot down like Creative Assembly ended up with fake outrage and review-bombing Total War games a full month later. And then we have this recent gem from Call of Duty: Black Ops 4.

A Reddit user by the name of DukeNZ posted a video wondering why he was unable to kill his opponent despite firing multiple shots. Instead, DukeNZ ended up dying first. It looked like a bug, and so he ended up reporting it. Most gamers won’t usually expect a reply but boy, oh boy, they got one here. It’s a full wall-of-text play-by-play from Treyarch!

Here’s the video in question:

From Bug Report To Treyarch Play-By-Play

That single video and Reddit post led to a near 800-word response from Treyarch, part of which was a full play-by-play of what exactly happened.

First off, basic PR: Thank the user for sending in a report. Commend people for upvoting the issue. Commiserate about their Black Ops 4 woes. And, of course, assure them that they know how important the matter is. All good.

Next, Treyarch community managers mentioned how they slowed down the entire video to a crawl and broke it down frame by frame. At first, they were confused because the weapon in question normally did 25 damage per shot. Then they realized what actually transpired.

One of DukeNZ’s shots was fired just as he was transitioning from hip-fire to ADS. Because of the lack of fully aiming down one’s sights, the shot went wild. Rather than fully hitting the enemy, it actually penetrated a hard surface before hitting the opponent. Because the bullet’s velocity was hampered by this, it decreased the damage that it dealt.

Treyarch even added a full play-by-play of what occurred with each of DukeNZ’s shots:

  • 1 – Hit (1)
  • 2 – Miss, left of enemy, though the hitmarker stayed up from the first hit (Hitmarker basically stayed up from here on out as intermittent hits kept it there)
  • 3 – Missed, left of enemy
  • 4 – Hit (2)
  • 5 – Missed, right of enemy
  • 6 – Missed, right of enemy
  • 7 – Hit (3)
  • 8 – Miss, slightly under enemy’s arms
  • 9 – Miss, left of enemy
  • 10 – Hit (4)
  • 11 – Miss, right of enemy
  • 12 – Hit (5), but the 1st bullet had penetration reduction so this BARELY did not kill the enemy

And then DukeNZ died.

Call Of Duty Black Ops 4 Treyarch Community Response

Call Of Duty: Black Ops 4 Bugs And Issues

No matter which way you look at it, this is a tremendous response from the developers. In any competitive online game, whenever we shoot someone first but we ended up dying instead, a common response would be to scream at our monitors or slam our keyboards or controllers. It’s been that way since Star Wars debated whether Han or Greedo shot first.

We end up reporting these incidents. Naturally, we know how players who have complaints might end up with “generic corporate responses” or given the run-around from community managers or customer service personnel. Instead, what we had here in Black Ops 4 was so thorough and detailed that it left no room for doubt. DukeNZ was thankful for the response, and many players even applauded the efforts of Treyarch to address the matter. It actually reminded us of that time when a Valve representative made an Imgur album to point out how a Counter-Strike: Global Offensive player wasn’t experiencing a bug. Instead, they just couldn’t control their shots and that’s how they ended up dead.

The fact, however, remains that Call of Duty: Black Ops 4 still has some nagging issues. There have been several patches in the last few days. One such patch hoped to fix the problem with the difficulty of Zombies. Meanwhile, others focus on crash issues. Still more and more users — especially those on PC — have reported “micro-stutters” that have affected their playing experience.

Treyarch is addressing these issues as they come. However, time will tell if the player base can remain patient, or if these performance woes will become an even bigger detriment early on in Black Ops 4’s release. As for us, we noted problems with performance in our Benchmark and Technical Review a few days ago.

Today we’ve got an Optimization Guide on how you can get 144 to 200 FPS in Call of Duty: Black Ops 4. We added a few tweaks of our own plus those from other community members. Do check that out if ever you’re having trouble maximizing your FPS or having performance drops, stuttering, or slowdowns in the game.

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  • Jrodriguezwp

    I’m a small business owner who’s also writing on the side, contributing in various websites under the Enthusiast Gaming umbrella — Destructoid, Flixist, Daily Esports, PlayStation Enthusiast, and PC Invasion.
    My Steam library has 1,131 games at the moment so we definitely have a lot of things to talk about.

    • HAppY_KrAToS

      Boycott this fking game, sold at full price, with no sp campaign, lootboxes and microtransactions fest, season pass for all maps mandatory, no way to buy individual maps…

      Have you seen how bethesda absolutely destroyed the fallout series, with this ridiculous fallout 76 version, with forced online to force people to buy skins and other crap… old engine, super ugly graphics and textures, empty map, no npc, no story, nothing, few enemies,no factions, tons of aliasing, bad texture filtering, old blurred black green pipboy interface to display dozens miles of texts, etc etc.. + the v.a.t.s no longer works

      Because of GREED, and the freakin online, i will be skipping this game ! Don’t want multiplayer crap on my gameplay!
      Bethesda could have sold 20-30 million copies, easily… but no, that’s not enough! They needed to implement something where they could monetize and sell billions of items… hence the stupid useless online !

      I hope critics will only give fallout76 what it deserves: a 7 or a 6/10 !

      Ffs, stop buying and playing these games, like fallout76, or blackops 4 ! Don’t give them your money, and instead, buy great games with a great sp campaign, as god of war, spiderman, cyberpunk, rrd2 (hopefully not destroyed by microtransactions on single player mode !)

      • Jason Rodriguez

        ^ Yikes. For a guy who calls himself “Happy Kratos” ending up with that kind of post, I sure wouldn’t want to know what you’re like as “Angry Kratos.”

      • Tyler McCartney

        The percentage of people that want a single player in COD is so small it does not matter to them and it does not matter to me.

        Comparing good sales of Call of Duty with the development design a fall out 76 Is mentally fucking retarded.

      • Tom DeFrank

        *shrug* i diggit.

        No lootboxes or microtransactions that I’ve seen. Don’t care about singleplayer.