Blizzard dishes out free time and apologises for Warlords of Draenor launch

world of warcraft warlords of draenor

Warlords of Draenor‘s launch wasn’t exactly a great experience so Blizzard expands their instancing tech.

World of Warcraft players have been suffering from long queues and disconnects since the Warlords of Draenor expansion launched and it’s left many players very ftustrated.

Executive Producer J. Allen Brack decided it time they issues some kind of formal statement about the problems. Brack has apologised for the problems since Draenor launched and all subscribers will be awards five days worth of compensation for the trouble the launch caused.

“In recognition of the difficulties so many of you ran into when trying to play over the first few days, we’re adding five days’ worth of extra time to every subscription in the Americas, Oceania, and Europe that was active as of Friday, November 14. Things are already in a much better place than they were going into the weekend, so I hope you’ll now be able to focus on having a ton of fun with this expansion.”

“I also hope you’ll accept my apology and keep your faith in us. The support voiced by many of you as we worked through the challenges was immensely appreciated. We’re extremely grateful to be part of such a passionate community. We love World of Warcraft, and we’re very proud of this expansion, so stumbling out of the gates like this was very disappointing for all of us.”

With these connectivity issues now becoming a regular occurrence when a World of Warcraft expansion launches, Brack added that they’re now expanding what they call their new instancing tech which helped alleviate some of the problems over the weekend,

“To help address this, we’ve expanded the new instancing tech we used to improve queues on Saturday and we’re continuing the process of applying that to raise the capacity of all realms again. This will result in approximately double the prelaunch capacity on each realm, which should greatly reduce queue times for most realms if not eliminate queues altogether.”

It’s great that players will receive some free days but let’s hope after a decade of WoW with numerous expansion having been launched, Blizzard will have actually learned something this time around.

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