USA today has just published a list of the top twenty most-hated companies in the US and Electronic Arts (EA) unsurprisingly makes the list.
The list has been put together based on a Customer Satisfaction Index, employee reviews on Glassdoor, as well as USA Today’s annual customer satisfaction survey. The most hated company was Equifax which is due to the mass leakage of customer data which was quite stunning. What’s alarming is that EA has made the list as the fifth most hated company beating the likes of Uber, the Weinstein Company, the Trump Organisation, Monsanto, and Comcast to name a few.
The reasons EA has done so badly in this top twenty list is due in part to the loot box controversy of Star Wars Battlefront 2 but also mentions their habit of buying smaller studios then “running them into the ground”. It also describes them as the industry’s “evil empire”.
It takes some doing to beat companies such as Monsanto and the only other companies that are worse according to the compiled data are the NFL, the Fox Entertainment Group, the University of Phoenix, and Equifax.
The full top twenty can be seen over on USA Today and it’s crammed full of household names.