Many GTA 5 players have been victims of Social Club account hackings and Rockstar has finally posted about the problem.
Since last week many GTA 5 players have been victims of hackers who have taken control and gained access to their Rockstar Games Social Club accounts. Players have been extremely frustrated with the response from the Rockstar support teams, and while the Rockstar support has acknowledged this is a real problem when they’ve been contacted, they’ve been slow to take any action to resolve it.
Today the problem appears to have come to a head and Rockstar has released an official notice regarding the restoring of players’ accounts.
We are aware that unauthorized attempts have been made to access Rockstar Games Social Club accounts using email and password combinations sourced from unaffiliated, compromised websites or databases elsewhere on the internet. For the accounts affected, we are in the process of reverting those accounts back to their original owners. As a result, the ability to change email addresses for Social Club accounts has been temporarily disabled. See the following Rockstar Support article for more information here. As a reminder, it is a good policy to ensure that the Rockstar Games Social Club account username and password is not shared across multiple websites on the internet. For accounts affected with this issue, we are working to respond to customers to reinstate full user access within 24 hours of contacting Customer Support. Please continue to look to the Rockstar Support website for more information as it develops.
This problem is not uncommon, it happens all the time with MMOs, but players have become increasingly frustrated with Rockstar over the past few days. This new update at least officially acknowledges the problem and sets out a time frame for accounts to be restored and returned to their rightful owners.
Players were concerned that the Rockstar Games Social Club might have been compromised, but as is more often the case in these situations, it’s a security problem at the user’s end.