With the EU launch now less than 24 hours away, EA has patched the Sim City servers.
The NA East 1/2, EU West 1/2 and Oceanic 1 servers are now all patched up.
We are continuing to do everything we can to address the server issues. In the meantime, so that we can give you as good an experience as possible, we are in the process of deploying a hotfix to all servers. This includes various improvements and also disables a few non-critical gameplay features (leaderboards, achievements and region filters). Disabling these features will in no way affect your core gameplay experience.
They also issued a note for people with “Checking for update” issues. If you are having that problem then follow these instructions.
If you get stuck on “CHECKING FOR UPDATES” you should delete all files in your User Data.
If you have a desktop shortcut you can right click the icon and select PROPERTIES then delete all files in the User Data folder.
If you launch through Origin go to C:Program Files (x86)Origin GamesSimCitySimCityUserData and delete all files in the User Data folder.
Then run the game again and you should get past that screen.
Note: The recovery tool will not resolve this issue, so please use the directions above.
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