CIG urge Star Citizen community to use Two-Factor Authentication

Star Citizen

This evening CIG sent out a reminder to the Star Citizen community to make use of their two-factor authentication.

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There has been a problem with Star Citizen grey market ship selling and there’s been numerous instances of Star Citizen accounts being hacked and ships suddenly vanishing from accounts.

Back in July CIG added Two-Factor Authentication but it appears that the need to add this to an account has become more urgent. The mail sent out reads:

Two-Factor Authentication lets you manage which machines and devices you trust to access your account. Authorizing a machine or device can be done either through your own personal e-mail address, which will receive security codes, or through the use of an authenticator smartphone app, like the Star Citizen Authenticator App for iOS and Android, or the Google Authenticator.

You can choose the level of security you’re comfortable with, although we would recommend at least a monthly check for any device. You can for example mark your most secure and personal computer as indefinitely trusted to a year, or set up each of your access points with another automatic expiry.

You can also set up a custom level of security for each of your devices, and we’ll even provide you with pre-emptive, throwaway backup codes in case you lock yourself out!

To set this up, community members need to head to this page and activate it.


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