Sony has released an official statement after several Playstation 4 owners, including the writer on this blog, complained about poor durability of their Dualshock controllers. Their full statement is below:
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A very small number of users have reported to us that the rubber surface of their Wireless Controller (DUAKSHOCK®4)’s analogue sticks have torn. Although the rubber material of the analogue sticks fulfils our quality assurance standard, we will inspect individual DUALSHOCK®4 controllers experiencing this symptom, and will replace them with new ones for free as long as they are within the warranty.
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