As the COVID-19 novel coronavirus pandemic continues to cause mass disruption in all areas of life, MSI is doing its part to help in a small way for consumers that may be impacted. In a posting on its website today, the company announced that it will be extending warranties set to expire this month. The extension will see two months added to eligible MSI products.
“Due to this outbreak, life has been disrupted in many parts of the world, and fresh cases and tragic deaths are being reported with every passing day,” the company said. “MSI remains committed to our mission of putting our customers first. In light of the health concerns surrounding coronavirus across the globe, we want to ensure that our valued customers don’t have to worry about anything other than their health and safety.”
What MSI warranties are covered?
If you are wondering if your device is covered under the extension, there are pretty specific requirements to qualify. First, the product’s warranty must expire at some point in March, and you have to be a member of MSI’s Rewards Program.
Also, you have to live in one of the 20 listed countries that have been most impacted by the COVID-19 virus as of data available on March 10, 2020. Those countries include the United States, Canada, South Korea, Italy, Germany, France, Japan, Spain, Switzerland, Singapore, the United Kingdom, Hong Kong, Sweden, Norway, Netherlands, Australia, Kuwait, Bahrain, Malaysia, and Belgium.
This extension doesn’t apply to those living in China due to being part of a separate warranty program.
As far as covered products that are still under warranty go, MSI has extended the coverage to its motherboards, desktop PCs, AIO computers, PC cases, and monitors. Those with MSI laptops and graphics cards seem to be out of luck as the coverage doesn’t appear to extend to those products, according to the company’s announcement.