There hasn’t been a more embarrassing start to a game since 50 Cent threw out the first pitch at a Met’s game. You need only to visit the Ubisoft Twitter feed to grasp the magnitude of errors stemming from the launch of Tom Clancey’s The Division.
At a glance, you will notice additional content not being available for some digital copies, as noted by tweets and replies in those conversations, along with of course the worst for an online only title–connection issues. It wouldn’t be as dooming for the title if the servers themselves and internet connection weren’t required for play.
@Professor_Burch Hello, sorry to hear you are experiencing an issue. What seems to be the problem?
— Ubisoft (@Ubisoft) March 8, 2016
Personally, I’ve been laying awake with a fit of insomnia and a slight head cold. Nevertheless, these minor annoyances can’t compare to the calls Ubisoft is fielding, let alone problems those are having that are simply trying to play the game that they purchased come launch.
@itsmejayceD Hey there, no it’s an online game, so you do need a connection to play.
— Ubisoft (@Ubisoft) March 8, 2016
I’m sure that these issues are simply the signs of growing pains come launch. The day one patches for the title were listed on the official The Division site, but only this bullet point tying anything close to server stability in terms of updates:
Extended server-side checks to detect any illegal actions from the game client, limit their impact in the game and track down the perpetrators.
If you too are experiencing problems with the Ubisoft published title, Tom Clancy’s The Division, make sure to visit the support page. After all, you’re just going to be directed there anyways. You can also visit the Reddit thread of comments for a possible venting ground or solution.
